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Proviews ‑ Product Reviews Q&A

Coupons for Proviews – Product Reviews Q&A

Apr 24, 2026

Overview

The Review Coupon feature automatically generates and sends unique discount codes to customers after they submit a qualifying review. Use it to reward genuine feedback, increase review volume, and bring customers back for repeat purchases — all without any manual effort.

Encourages authentic reviews
Increases customer engagement
Drives repeat purchases
Boosts conversions

How It Works

coupon flow

Step 1 – Enable Review Coupons

1. Go to Marketing & Social Sharing → Review Coupon.

2. Toggle Enable Coupons to ON. All coupon configuration settings appear immediately.

Enable coupon

Step 2 – Set Coupon Limits

Control how frequently individual customers can receive coupons to prevent abuse:

Setting	Description	Default / Max
Max Coupon Limit	The maximum number of coupons a single customer can receive within the set time window.	Default: 3 • Max: 10
Days Limit	The rolling time window in which the coupon limit applies.	Default: 2 days • Max: 7 days

coupon limit

Example: With the default settings, a customer can receive up to 3 coupons within any 2-day period — after which no further coupons are sent until the window resets.

Step 3 – Define Eligibility Criteria

Set the conditions a review must meet before a coupon is sent:

Reviewer Type:

Any Reviewer: Any customer who submits a review qualifies — regardless of whether they purchased through the store.

Verified Buyers Only: Only customers who purchased the product and submitted their review via a review request email qualify. Recommended for higher authenticity.

All Reviews: Every submitted review qualifies for a coupon, regardless of whether it includes media.

Reviews with Attachments: Only reviews that include a photo or video qualify. Recommended to encourage visual, high-quality reviews.

Minimum Star Rating: Set the minimum star rating a review must have to qualify for a coupon. For example, selecting 3 stars means only reviews rated 3 or 5 stars trigger a coupon.

coupon criteria

Tip: A minimum rating of 4 stars focuses rewards on positive feedback while still maintaining authenticity.

Step 4 – Configure the Discount

Setting	Options & Description
Discount Type	Percentage — e.g., 10% off the order total. Fixed Amount — e.g., $10 off.
Discount Value	Enter the value matching your selected type. For percentage discounts, the maximum is 100%.
Coupon Type	Dynamic (Auto-generated) — Proviews creates a unique, non-reusable code per customer automatically.
Coupon Expiry	Set the number of days the coupon remains valid after issue (up to 365 days). Leave blank for no expiry.
Redemption Eligibility	Only Reviewers — The coupon can only be used by the customer who received it. Anyone — The coupon can be shared and used by anyone.

coupon discount

Note: The Only Reviewers redemption option is only available when Verified Buyers is selected as the reviewer type.

Tip: Set a short expiry window of 7–30 days to create urgency and prompt faster repeat purchases.

Step 5 – Customize the Coupon Email

Customize the email Proviews sends to customers with their coupon code:

Field	Description
Email Subject	The subject line customers see in their inbox (e.g., "Thank you for your review — here's a reward!").
Email Body	The email content. Add your logo, branding colors, and a personal message. Use dynamic variables to personalize each email automatically.

Available Dynamic Variables:

{{reviewer_name}}
{{discount_codes}}

Click Send Example Email to preview how the email appears before activating it.

coupon example email

Step 6 – Save Your Settings

Click Save at the bottom of the page to apply all changes. A confirmation message confirms the settings are saved successfully.

Active! Proviews will now automatically generate and send unique coupon codes to customers who meet your configured criteria after submitting a review.

Best Practices

Use Verified Buyers : Restricting coupons to verified buyers rewards genuine customers and maintains review authenticity.

Require attachments : Mandating photo or video reviews generates richer, more persuasive content for your storefront.

Set a minimum rating : Rewarding 4–5 star reviews focuses incentives on positive feedback without discouraging honest responses.

Keep expiry short : A 7–30 day expiry window creates urgency and nudges customers toward a faster repeat purchase.

Need Help?

Click “Help Me” and our chatbot will appear. You can then ask questions or request assistance in real time.

For email support, feel free to reach out to us at support@simprosys.com

Proviews ‑ Product Reviews Q&A