How to grant access to your WooCommerce store?

Please refer to this help doc to know how to grant us access to your WooCommerce store.

Follow the steps below: 

1. Log in to your WooCommerce store using Shop Owners credentials.

2. On the left sidebar, please go to the “Users” option and click on “Add New”.


You will be redirected to the page where you will be asked to add the following:

Username: You can keep any username here.

Email address: Please use here or the email address provided by our support team.

Password: Generate a random password using the “generate password” option, or you can enter any password.

Role: Select role as Administrator.

And click on “Add New User” to grant access to your store.


Note: We request Admin level access because any other level access sometimes restricts us to find the exact issue and resolve it for you.

We hope this will be helpful. If you have any kind of query on any of these options you can write to us at and we will definitely help you.