1. How much time does it take for the changes made in the Shopline store to be updated in the Advertising Platforms?

Our app works on the content API method, which updates all the product data changes made to your store in real time. Kindly note that the changes will get updated in the Merchant Center within 15-20 minutes and around 2 hours to be updated in the Advertising accounts.

2. How do I install the Simprosys Google Shopping Feed App on my Shopline store?

You can easily install the Simprosys Google Shopping Feed App on your Shopline store by visiting the Shopline app store using this link.

3. What are the available pricing plans, and how do they differ?

As of now, our app is completely free of cost with the option to explore all the available features.

4. How frequently does the app update my product feed to ensure data accuracy?

Whenever you make changes to your products on your Shopline store, they are automatically synced with advertising platforms. If no changes are made, we update the products using our Content API method. As long as our app remains connected to your marketing channels, we assure that your products will not expire.

5. Is your app compatible with the Advanced Consent Mode?

Yes, our app is fully compatible with the Advanced Consent Mode for both Google and Microsoft Advertising. Ensure that you have enabled the cookie consent banner in your Shopline store.

6. What are the tracking features your app offers?

Our app provides the option to implement all the major tracking tags for Google, Microsoft and Pinterest. It includes conversion tracking tags, enhanced conversions, dynamic remarketing tags. Moreover, it also has the option to implement the Google Analytics 4 tracking.

7. Can I manage multiple product feeds for different countries?

Yes, you can easily submit and manage product feeds for multiple countries using the Shopline Markets features. It can be enabled in just a few clicks from our app.

8. How can I contact customer support for assistance?

You can reach our support team through live chat or by emailing us at support@simprosys.com. Live chat support is available Monday to Friday, from 10:00 AM to 6:00 PM IST. Additionally, if needed, we can assist with Google Meet calls or screen-sharing sessions.

9. Are there any documentation or video tutorials available for guidance?

Yes, we have our very own app tutorial videos and help guides available for guidance. Further, for more clarity on a particular concern, you can always contact our support team for assistance.