Privacy Policy - SMPS Product Question & Answer


  • The following privacy policy applies to the products and services provided by SMPS Product Question & Answer.
  • In this policy, the words “we”, “our”, “us”, “SMPS Product Question & Answer”, and “Site” refer to the site link, any software or web-based application, and SMPS Product Question & Answer and all of its related entities. 
  • Simprosys Infomedia (“us”, “we”, or “our”) operates the website (the “Service”).
  • At our sole discretion, we are entitled to amend, add, or remove any part of this Privacy Policy at any time. You should review this Privacy Policy occasionally to ensure that you are current with any such amendments, additions, or removals.

Terms and Definitions

The company is Simporsys Infomedia, Ahmedabad, which provides the SMPS Product Question & Answer service.

SMPS Product Question & Answer is the service and the software included in it, which exclusive licenses are owned by the company and allows to set up a quick, personalized product search in the online store.

Online Store means your website.

Connector add-on means the additional module to your online store designed for the operation of SMPS Product Question & Answer.

Website of the Company means the Website of the Company on the Internet, available at

Confidential Information is the contents of SMPS Product Question & Answer (source code), as well as other information about the SMPS Product Question & Answer service.


We collect several different types of information for various purposes to provide and improve our Service to you.


Personal data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province code, City

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Customer’s data

While utilizing our service, we may request personal identification information from your customers ("Customer's Data") to contact them regarding their inquiries. Personally identifiable information may include, but is not limited to:

  • ​​Email address
  • First name and last name


Simprosys Infomedia uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information


Simprosys Infomedia will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Simprosys Infomedia will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.


If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Simprosys Infomedia will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.


Business Transaction

If Simprosys Infomedia is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Simprosys Infomedia may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Simprosys Infomedia may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Simprosys Infomedia
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability


The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.


If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to Simprosys Infomedia. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Links to other site

Our Service may include links to external sites not operated by us. Clicking on such third-party links will redirect you to their respective sites. We strongly recommend reviewing the Privacy Policy of each site you visit.

We have no control over and do not assume responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

  • Our Service does not address anyone under the age of 13 ("Children").
  • We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, before the change becomes effective and update the "effective date" at the top of this Privacy Policy.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below.


B-303, Shapath Hexa,

Opp. Gujarat High Court,

Sarkhej - Gandhinagar Hwy,

Ahmedabad, Gujarat 380060