How to Fix "Missing Gender" Error in Google Merchant Center?


Important Note:
Please, keep in mind; use the Gender attribute only for the products which are in “Apparel and Clothing” category.
On the diagnostics page in the Google Merchant Centre, you will find the list of products having multiple errors including “Missing Gender Error”.
Below mentioned is the screenshot for this error:
image

Here’s how you can solve this error: 
  • Click on “Filter products”. Select the option “Errors from Merchant Center” from the drop down menu. 
  • After synchronizing the errors, select ‘Missing Gender Error” and click on “Add Filter”. 
  • Apply respective additional filters to a particular group of products. 
  • Apply the filter “women” to identify all those products to which only the gender ‘Female” can be assigned. 
  • Similarly, apply the filter “men” to identify all those products to which only the gender “Male” can be assigned.
  • To all those products that can be used by both men as well as women, we will assign only the gender “Unisex”.image
  • Assign the appropriate gender to all the products having Missing Gender Error. 
  • Once the respective gender is assigned, the revisions will still be pending in the App. 
  • Now, open any product link in the Merchant center by clicking on the product’s merchant center link in the app.image
  • In the Merchant center, it still displays “Missing Gender” Error.image
  • The merchant center will update the item status box within 3 minutes. 
  • Refresh the product page in the merchant center. You will see that the error is fixed. 
  • Now, go to Raw Feed Attribute of content API section, here you will see the age group attribute with the value assigned in the app. image
  • There’s no need to manually correct the error from all the products. The app will do it automatically within next 30 minutes.
  • The error count will be updated in the diagnostics page within 24 hours.


 Last updated Thu, Nov 29 2018 11:49am

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