How to Enable and Upload Photo/Video in Proviews - Product Reviews Q&A
Reviews with Photos and Videos can be a valuable asset to your online store
Hence, merchants can now collect and showcase reviews on their website using this feature
Customers can now get the real information about the product before purchasing
For this reason, photo and video of the product is an awesome way for customers get a feel of how the product showcase in reality
Yes you heard it right, Photos and Video are available right from the beginner plan, so even small businesses can enjoy the benefit of it
How to enable this feature?
From the Dashboard, open Settings >> Review Widget
Now scroll down you will see a section “Review Attachments”
Activate Review Attachments: Reviewers can upload photo/video only if this feature is enabled. Once if it’s enabled, the upload icon will appear in the Write a Review widget
Show Attachments: Enabling this feature will show thumbnails of the photo/video in the Review Widget If it’s disabled thumbnails will disappear.
Thumbnail width: Merchant can decide the width of the thumbnails from here, maximum it can be 100 and minimum it can be 10.
How to upload Photo/Video?
Once the feature is enabled there are 2ways through which reviewers can upload photo/video
The most and prominent way is to upload images through the Product detail page. Fill in all the details in the review widget and you will see an upload icon. You can upload photo/video from there
Another way is through an email form template
Customers receive a review request via email, fill up the details and submit
If the details are filled then they will be redirected to the page where reviewers can upload photo/video. Please check the given screenshot.
If the details aren’t filled then they will be redirected to the page where reviewers can enter all the details and can also upload photo/video
Uploading of Photo/Video will be optional in both the case
After entering details a “Thank you” page will be displayed